Shipping & Returns
welcome to our shipping policy page. We are happy to take your order: we are shipping worldwide from Belgium, Ghent.
Shipping costs are dependent on the country zone you live in & the various formats that add weight to your order. Every country zone has it’s own standard shipping cost depending on our Belgian national postal service. Please find them below:
Belgium: 6 eur (Free shipping from 100 eur)
Netherlands: 10 eur (Free shipping from 150 eur)
Germany: 10 eur (Free shipping from 150 eur)
Luxembourg: 10 eur (Free shipping from 150 eur)
France: 13 eur
- Cd’s, dvd's, and 7"s have their own specific price according to each country zone. Solely ordering these items will still imply the same fixed standard shipping cost. The price for an extra cd’s, dvd's, and 7”s ranges from 0,50 eur to 2 eur.
S H I P P I N G A N D D E L I V E R Y
- All orders are delivered through Bpost (Belgian National Postal Servce). Records are packed carefully and shipped in cardboard shipping boxes.
- The arrival of your package depends on the country zone you live in. National deliveries can take up from 1 to 3 days while the Rest of the world can take up to 14 days and sometimes more. We put everything into work to process your order as quickly as possible. Please take in account that these timings imply business days and do not include weekend delivery.
R E T U R N S
- Please contact us on firstname.lastname@example.org before sending any returns back to us. Please note that we will only refund or replace items that have a manufacturing defect.
If you have any questions, then don't hesitate to sent us an email at email@example.com.