General conditions

G E N E R A L T E R M S   &   C O N D I T I O N S

Dear customer,

welcome to our general terms & conditions page. In case of any questions, please read carefully

below before contacting us directly. Many thanks in advance.

V A L I D A T I O N

- You must declare having read and accepted the present general sales conditions before placing an

order. Te validation of your order means you accept these general conditions.

P A Y M E N T

- Te Music Mania webshop uses electronic payment system Mollie for quick and secured online

payments. We accept paying methods such as Bancontact and Paypal and also various Belgian

bank applications.

- Once your payment is received, you will receive a confrmation e-mail. Only when the transaction

is completed, shipping proces commences.

O R D E R S

- Once your order request has been submitted you will receive an email confrming your order. Tis

will be followed by another email once your order has been dispatched. It is important that you

check this for any out of stock items you will not be receiving.

- Our product range is available and prices are valid as long as they are visible on the site and in

stock. Tis is why we provide indications on the availability of products when you make an order.

Errors or modifcations may occasionally occur in exceptional circumstances.

- Once you made your purchase, you will receive an invoice from Music Mania.

- No orders will be dispatched over weekends or public holidays.

- All prices displayed on our web site include VAT. All orders dispatched to EU countries have to

have VAT included.

- Music Mania has the right to cancel or refuse any order from a customer with whom there is a

dispute regarding the payment of a previous order.

S H I P P I N G    A N D    D E L I V E R Y

- All orders are delivered through Bpost (Belgian National Postal Servce). Records are packed

carefully and shipped in cardboard shipping boxes.

- Te arrival of your package depends on the country zone you live in. National deliveries can take

up from 1 to 3 days while the Rest of the world can take up to 14 days and more. We put

everything into work to process your order as quickly as possible. Please take in account that thes

e timings imply business days and do not include weekend delivery.

R E T U R N S

- Please contact us on orders@musicmaniarecords.be before sending any returns back to us. Please

note that we will only refund or replace items that either have a manufacturing defect. xxx 

C A N C E L L A T I O N S

Order cancellations will be done through a refund code equal to the amount of the order, or through a refund minus 5% of the order amound and minus 1 euro service costs.

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